Gracen

10/13/2024

BEWARE, Do NOT stay here before reading other reviews. This place was as good as a school cafeteria Lunch. when I got there, a woman named Angie seemed very nice, she gave us a list of the rules and the second one said something like “if you would like for one of our state of the art Bell Boys to come and park your rig, than feel free to ask us, but know its 100% your choice”. So me and my Wife go ahead and park our rig, only for some old man in a beat up golf cart to come zooming around the corner at a whopping 3 Miles per hour with a very stern look on his face, he then pulls up to our rig and yells at us because we didn’t let him park us and how we also Allegedly went over the 5 miles per hour speed limit. This made my wife incredibly sad because in made her feel like she was useless because she wasn’t a man so she couldn’t help park. After that, we headed off to San Fran for a fun day at the pier, but about an hour into the hour and a half drive to San Francisco, Angie, the same girl who checked us in, called me and my wife, who was still a little shaken from the guy in the golf cart, and started harassing us because we didn’t let the man park us. She then continued to call us crazy and as we started to reply to that. She abruptly hung up. We called her back and asked her why she Hung up, and her reply was “Well I said everything that I needed to say” and then hung up again. Later after our time at the pier, we got a call back from coyote valley from a different women named “Emily”. Luckily Emily was much nicer and explained that Angie was simply having a rough day, whether I buy that or not, Emily was MUCH nicer than Angie. Emily then went on to apologize and ask if we would still like to stay there and said that if we didn’t she would totally of gotten why. After that we did stay there the rest of our trip, and nobody dared to bother us. So yeah, moral of the story, if you’re gonna stay here, don’t screw up the rules or you’re in for a hoot of a time.

M. Cohen

09/30/2024

New Trailer owner from Vacaville to visit our son’s family in Santa Clara ! So impressed! Friendly and helpful easy way to reserve! Our little grands loved it first time camping for them. Clean showers and amenities ping pong table and cute store!People from all over and loved that it was pet friendly we no longer have pets🥲Better than a hotel price love our new trailer life 👍🏼

Kelly Unknown

10/11/2024

If your thinking of staying at this park, save yourself the headache and DON’T! The employees here are the rudest people, the worst customer service EVER! Apparently it is MANDATORY for them to guide you to park your rig, so when you check in you have to wait in line until they get to you. We misunderstood this and thought it was a courtesy, so we parked ourselves (like you do in every other park) and then the guy driving the golf cart came and yelled at us because we didn’t wait for him to park us. We parked fine with no issues and thought wow, that was rude but we had to go to a meeting so we parked and left the park after about 15 minutes. We then got a phone call from a woman named Angie who called and yelled at us AGAIN for parking ourselves and for not going FIVE MPH in the park. She yelled at us and when we tried to ask her a question she hung up on us. We called back and asked why she hung up on us and she said she was done with the conversation! She then started going off on us in front of our children!! It was so bad, I started recording the conversation and I have on tape that she called me “crazy” and that I “don’t know how to listen!” Multiple times!! If the owner of this park or anyone from Good Sam wants to hear how your employee Angie is speaking to customers I would LOVE to share the recording with you! Keep in mind, us getting yelled at all came because we misunderstood and just parked our own RV. I was there to help my husband back it up (like we always do) and we had no issues. Does the park think that women aren’t capable of parking an RV? Because it sure feels like that. Also, this park has a bad location, your an hour and a half from San Francisco, it’s not on any type of water, and you cannot get any delivery services delivered here. So if you want any modern convenience of Door Dash or Instacart, they don’t deliver here. Based on this location, this park needs customer service to make up for the lack of amenities but they are doing the opposite and running people off! It was so bad, we actually called another local RV park named UVAS Pines (who was much nicer and offered to take us in right away and said they hear this a lot about this RV park) and we were about to pack everything back up and move. A women by the name of Emily apparently overheard our conversation with Angie and called us to apologize on her behalf. If it wasn’t for Emily we would have left right then, but it was nice to get an apology for the situation but we will never be staying here again. This park watches EVERYTHING you do and they are ready to call you and yell at you like a child!! Overall, we ended up paying the full amount of our stay but leaving early because we didn’t feel comfortable staying in that environment even after the apology. I felt so uncomfortable that I ended up video recording us leaving our spot and the condition we left it in to document how everything was when we left it because I don’t trust the people running this place!

Blake Sexton

08/13/2024

We have stayed here a number of time visiting our grandson, son and daughter in law. The park is clean, well landscaped and provides a great spot to spend time with our grandson. We have used the pool, grass areas for soccer, used the access to the trail system - which is top notch! We have even used the ping pong table in the rec area! The store is well stocked and has a pretty good wine selection.

Adam Woodall

07/22/2024

I love this place. The people are amazing and very professional, and the campground is very well maintained. The pools are nice and always very refreshing. They have pretty much anything you can think of in the store and at a good price. Thank you, Coyote Valley RV Resort, for being one of the best campgrounds we've been to while going across the U.S.!