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3.1(126 reviews)

Royal Palms

7901 E Ben White Blvd, Austin, TX 78744, United States

Plain-text version · Austin (plain text)

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About This Campsite

Royal Palms

Royal Palms is an RV park that has recently garnered mixed experiences from its residents. While it offers services and amenities like RV parking and propane refills, recent management practices have drawn attention, especially regarding rent and lease agreements.

Location & Features

  • Type: RV Park, Lodging, Consultant
  • Tags: Finance, Point of Interest, Establishment

Tips and Considerations

  • Be cautious about potential rental increases and changes to lease agreements. Confirm terms thoroughly with management.
  • Parking can be a strict aspect of the park's regulations, so make sure to inquire about rules and guidelines related to guest vehicles and street parking.
  • Security Concerns: Be mindful of securing your belongings and vehicles, as there have been reports of break-ins and other safety concerns in the area.
  • Propane services are available and have been positively reviewed for being courteous and reasonably priced.

Overall Thoughts

While Royal Palms does offer some conveniences, recent reviews emphasize the need for future residents to approach with caution and seek clarification on rental terms and security measures. Always evaluate personal needs against the offerings and policies before making a commitment.

Photos

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Reviews

Reviews provided by Google

Addison Shouse

09/30/2024

Stayed here for 4 months and every month they raised the rent ($250). Not to mention they don't maintain the lot or landscape. They put this note on my door telling me I need to rake and bag the leaves around my RV. What exactly am I paying $1,100+ a month for? Speaking of rent. I signed my new lease agreement (rent increase) at the office to get a call a few days later (screenshot 2nd pic) telling me the lease I signed is no longer what they agreed on when they were the ones who composed it. I found out that not only did they increase the monthly rent by $250 but they also wanted an additional $1,000 deposit for a 12 month lease instead of the month to month lease I originally signed when I moved in. Furthermore they gave me 3 hours notice to vacate the property so now I'm on the side of the road with my RV trying to figure out where to go next! Royal Palms, you ROYALLY screwed me!

Denise Fancher

10/02/2024

I want to warn anyone who is thinking about moving to this property. DO NOT MOVE HERE!!! We lived there for two years. They were never accommodating for any situation at all. My daughter would come visit from Oklahoma. They would not allow her to park at a resident. We had to park on the street outside the property. Her car got broken into. One night she left her car parked in front of our RV and it was towed. We had to pay to get it out. We had a neighbor there that offered to allow my daughter to park at her Driveway she only had one vehicle and was allowed to hand 2 the office would not allow her to do this. Anytime I tried to work with this property on anything I was always met with a brick wall. Anytime I put Decorations up outside, left a broom outside. I got a text message telling me I couldn’t have these items outside. I put up Mardi Gras Mardi Gras holiday lights and in March received a text message telling me to take down my Christmas lights. Which by the way I took down in December and they looked completely different!! we gave them a 30 day notice I talked to them multiple the move out process and what I needed to do. I received an invoice for October last week. I called the office immediately asking why we were being invoiced for October. I was told that as long as we were moved out and the lot was clean we would not be charged . We were completely moved out Saturday, September 28 and the property was cleaned; come Monday, October 1 we were charged for October over 1300.00 I called this morning and was told they have nothing to do with that. I had to go onto the resident portal and cancel my payment which I was NEVER Told to do. And I was told ‘we don’t take out any money. We have no idea who sets up automatic payments or not’ even though we got an email telling us we had to set up the resident portal and ACH payments. They were completely unhelpful to resolve this. I’ve contacted my husband who is an attorney to attempt to get our money back. I have filed a BBB complaint as well!! This place is not friendly in any way shape or form. We live there for over two years paid our rent on time every month and never given respect as a tenant good tenant!!

Seth Henderson

08/05/2024

The new owners jacked the lot rent from $870 to $1150 on 8/2 and requiring us to sign a lease by 8/20. They are crooks and forcing this beautiful community to probably dwindle and many of the residents move away. I’m looking to leave as well but either way this will take a major financial hit to me. This is unfair business practice and these new owners are only after money.

Nelda

08/16/2024

Do not stay here!! This RV park is shady as hell and will steal your money for the smallest of things... car parked in the "wrong" place, lies about what's allowed in your yard, late fees, just utter nonsense. Owners are bullies and will try to kick you out to get your spot for higher rent. Some of the people who stay here are dangerous and will threathen you with weapons. Homeless people cutting through and the road outside the park is used for dumping and old cars. Do not stay here if you care about your safety or money!

YSR Motorsport

06/17/2024

Tried to get propane from U-Haul on three different occasions. Every time they were either out of propane, or had issues with the machine. Called this place, which is just down the road, and they were extremely courteous, friendly, and very reasonably priced to put propane in my motorhome.

Royal Palms — the United States's Camp Guide